Woolworths Food maintains cash payments amid W Café card-only shift

SOUTH AFRICA – Woolworths Food has confirmed that its supermarkets across South Africa will continue to accept cash payments, addressing concerns that arose from a recent sign indicating a move to a no-cash policy. The sign, which caused confusion among customers, applies exclusively to W Café outlets within Woolworths stores and will take effect from January 16.

W Café, which recorded sales surpassing R800 million last year, is transitioning to card-only transactions, aligning with a broader trend among businesses to prioritize safety and efficiency. This shift towards cashless operations in certain retail areas has sparked a dialogue around consumer preferences and compliance with currency regulations in the country.

Despite the trend, Woolworths supermarkets are upholding the use of cash, acknowledging its importance for many shoppers. This stance is consistent with the South African Reserve Bank’s view on legal tender, ensuring that customers have the option to use cash for their purchases.

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