Stock Market News

Aussie telecom regulator fines Optus $8 million over emergency services outage

2024.11.07 15:15

(Reuters) – Australian telecom watchdog has fined Optus A$12 million ($7.99 million) for failing to provide emergency call services to thousands during a nationwide outage last year, the regulator said early on Friday.

The Australian Communications and Media Authority (ACMA) said it found 2,145 customers could not access the emergency call service during the outage last November that left half the population without internet or phone for much of the day.

The country’s No.2 telecom carrier also failed to check up on more than 360 of those customers once the outage was resolved, the regulator said.

“Our findings indicate that Optus failed in the management of its network in a number of areas and that the outage should have been preventable,” ACMA Chair Nerida O’Loughlin said in a statement.

This is the latest hit to the troubled telecom firm after the consumer watchdog just days ago dragged it to court alleging “misconduct” while selling mobile phones, accessories and plans to “vulnerable” customers.

The telecom firm has been struggling to repair its reputation since a cyber attack in September 2022 that affected data of more than a million customers and triggered nationwide calls called for tougher privacy rules.

© Reuters. FILE PHOTO: View of an Optus shop in Sydney, Australia November 8, 2023. REUTERS/Kirsty Needham/File Photo

Optus, owned by Singapore Telecommunications, acknowledged ACMA’s announcement and said it had made “changes to better manage emergency calls during network challenges”.

($1 = 1.5020 Australian dollars)



Source link

Related Articles

Back to top button
bitcoin
Bitcoin (BTC) $ 75,650.27 0.30%
vested-xor
Vested XOR (VXOR) $ 3,405.08 99,999.99%
ethereum
Ethereum (ETH) $ 2,877.62 6.91%
tether
Tether (USDT) $ 1.00 0.02%
solana
Solana (SOL) $ 195.22 3.33%
bnb
BNB (BNB) $ 598.13 1.21%
usd-coin
USDC (USDC) $ 0.999545 0.11%
xrp
XRP (XRP) $ 0.552777 1.83%
dogecoin
Dogecoin (DOGE) $ 0.19161 3.14%
staked-ether
Lido Staked Ether (STETH) $ 2,876.94 6.92%
cardano
Cardano (ADA) $ 0.401447 11.47%
tron
TRON (TRX) $ 0.160179 1.60%
the-open-network
Toncoin (TON) $ 4.91 3.40%
wrapped-steth
Wrapped stETH (WSTETH) $ 3,415.25 6.99%
shiba-inu
Shiba Inu (SHIB) $ 0.000019 0.52%
avalanche-2
Avalanche (AVAX) $ 27.38 2.43%
wrapped-bitcoin
Wrapped Bitcoin (WBTC) $ 75,603.26 0.12%
weth
WETH (WETH) $ 2,879.48 6.91%
chainlink
Chainlink (LINK) $ 12.54 3.59%
bitcoin-cash
Bitcoin Cash (BCH) $ 381.36 1.46%
sui
Sui (SUI) $ 2.29 0.31%
polkadot
Polkadot (DOT) $ 4.15 1.79%
leo-token
LEO Token (LEO) $ 6.25 0.30%
usds
USDS (USDS) $ 1.00 0.20%
litecoin
Litecoin (LTC) $ 71.68 1.16%
uniswap
Uniswap (UNI) $ 8.95 4.91%
wrapped-eeth
Wrapped eETH (WEETH) $ 3,024.38 6.79%
near
NEAR Protocol (NEAR) $ 4.23 0.76%
aptos
Aptos (APT) $ 9.75 2.41%
pepe
Pepe (PEPE) $ 0.000011 11.07%
bittensor
Bittensor (TAO) $ 509.22 2.79%
internet-computer
Internet Computer (ICP) $ 7.78 0.98%
fetch-ai
Artificial Superintelligence Alliance (FET) $ 1.40 0.84%
dai
Dai (DAI) $ 0.999666 0.13%
stellar
Stellar (XLM) $ 0.101498 4.71%
monero
Monero (XMR) $ 164.83 1.47%
ethereum-classic
Ethereum Classic (ETC) $ 20.14 3.87%
kaspa
Kaspa (KAS) $ 0.114415 4.54%
ethena-usde
Ethena USDe (USDE) $ 1.00 0.20%
whitebit
WhiteBIT Coin (WBT) $ 19.61 1.37%
aave
Aave (AAVE) $ 183.20 6.33%
polygon-ecosystem-token
POL (ex-MATIC) (POL) $ 0.344524 3.33%
blockstack
Stacks (STX) $ 1.67 2.34%
crypto-com-chain
Cronos (CRO) $ 0.091074 6.29%
okb
OKB (OKB) $ 40.26 2.04%
dogwifcoin
dogwifhat (WIF) $ 2.36 1.80%
first-digital-usd
First Digital USD (FDUSD) $ 0.99377 0.54%
arbitrum
Arbitrum (ARB) $ 0.581736 7.13%
filecoin
Filecoin (FIL) $ 3.76 2.25%
mantle
Mantle (MNT) $ 0.663181 11.42%